HandbookHelp
Questions and answers
Short answers to what people ask most, each with a link to the whole story.
On this page
My PDF doesn’t open
The card that appears says why. Often it helps to save the PDF again from the program that made it, or print it to a new PDF and open that. If it still won’t open, tap Send it to us: see When a file doesn’t open.
Did I lose my progress?
Don’t delete the app yet. Every mark is saved on your device the moment you make it. To check, tap the mark beside Crosstela on the shelf, or open Is my work safe?. A pattern that is gone may be in Deleted. If your marks are still missing, contact us. See Continue on another device and When another device has a newer Crosstela.
How do I continue on my iPad?
Sign in to the same Apple Account with iCloud on, on both devices, and install Crosstela. Your patterns and marks arrive by themselves. See Continue on another device.
Can I print a pattern?
Yes. Open Pattern › Share › PDF for printing, tap Make PDF, then Print in the share sheet. See Print a pattern.
Is Crosstela free?
Yes. There are no ads, no account, no subscription and nothing to buy.
Does it need the internet?
No. Opening patterns, marking and everything else work offline. iCloud syncing waits for a connection and then catches up by itself.
Where did a deleted pattern go?
To Deleted, where it stays for 30 days. Tap the name or logo on the shelf, then Deleted, and restore it. See Organise your shelf.
I marked too much
Tap with two fingers to undo, or take marks off with the Eraser. See Erase and undo.
Can I use Crosstela in Ukrainian?
Yes. Crosstela is in English, Ukrainian and Russian and follows your device’s language. To change it for Crosstela alone, tap the name or logo on the shelf, then Language: it opens the Settings app.
Is my pattern sent anywhere?
No. Crosstela has no server and sends nothing on its own. With iCloud on, your patterns sync through your own private iCloud, which we cannot see. We receive a file only when you choose Send it to us and send the message: see the Privacy Policy.
Does Crosstela run on a Mac?
Yes, on a Mac with Apple silicon, where it runs as the iPad app from the App Store. It syncs with your iPhone and iPad through iCloud.